Software Alternatives, Accelerators & Startups

OvationCXM VS zipForm Plus

Compare OvationCXM VS zipForm Plus and see what are their differences

OvationCXM logo OvationCXM

Own the journey. Guide the experience. Unleash the benefits.

zipForm Plus logo zipForm Plus

We've built a home for your transactions
  • OvationCXM Landing page
    Landing page //
    2018-09-29

OvationCXM, a dba under Boomtown Network Inc., is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits.

The OvationCXM Platform (“CXMEngine”) includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.

To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.

  • zipForm Plus Landing page
    Landing page //
    2022-11-05

OvationCXM

$ Details
paid $1499.0 / Monthly (Modular)
Platforms
Mac OSX Windows Web Android iOS Google Chrome Browser Cross Platform iPhone
Release Date
2014 August

OvationCXM features and specs

  • Comprehensive Customer Journey Management
    OvationCXM provides detailed insights and management capabilities for customer journeys, enabling businesses to track and optimize every touchpoint and interaction.
  • Integration Capabilities
    The platform offers robust integration options that allow businesses to connect OvationCXM with their existing systems, including CRM and ERP software, ensuring seamless data flow and better coordination.
  • User-Friendly Interface
    OvationCXM features an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical expertise.
  • Real-Time Analytics
    The platform provides real-time analytics and reporting, enabling businesses to make data-driven decisions quickly and efficiently.
  • Customizable Features
    OvationCXM offers customizable features and workflows, allowing businesses to tailor the platform to meet their specific needs and requirements.

Possible disadvantages of OvationCXM

  • Pricing
    The cost of implementing and maintaining OvationCXM can be high, which might be a drawback for small to medium-sized enterprises with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, there is still a learning curve associated with fully understanding and utilizing all the features and functionalities of the platform.
  • Customization Complexity
    While customization is a pro, it can also be complex and time-consuming to set up, requiring significant effort and potentially additional professional services.
  • Dependence on IT
    Integrating OvationCXM with existing systems often requires IT resources and expertise, which might be a limitation for businesses without a dedicated IT team.
  • Limited Offline Capabilities
    OvationCXM's functionality is heavily dependent on internet connectivity, which can be a downside for businesses needing robust offline capabilities.

zipForm Plus features and specs

  • Accessibility
    zipForm Plus is a mobile-friendly platform, allowing users to access and manage documents from anywhere using their smartphones or tablets.
  • Integration
    The platform integrates seamlessly with other real estate tools, making it easier to incorporate into existing workflows and streamline processes.
  • Time-Saving Features
    zipForm Plus offers features like templates and automatic document generation, which help save time and reduce repetitive tasks.
  • Security
    The platform provides secure document handling and storage, ensuring sensitive information is protected.
  • User-Friendly Interface
    The intuitive interface makes it easy for users to navigate and use the software effectively without extensive training.

Possible disadvantages of zipForm Plus

  • Learning Curve
    Despite its user-friendly interface, new users may still face a learning curve to fully utilize all features, particularly those unfamiliar with digital document management.
  • Subscription Costs
    The platform requires a subscription, which could be a drawback for smaller firms or individual agents with limited budgets.
  • Limited Offline Access
    As a cloud-based solution, zipForm Plus requires an internet connection for most features, which can be a limitation in areas with poor connectivity.
  • Customization Limitations
    Some users may find the customization options limited compared to other advanced platforms, potentially making it less suitable for unique or specialized workflows.
  • Compatibility Issues
    There might be occasional compatibility issues with certain devices or operating systems, affecting the user experience.

Analysis of OvationCXM

Overall verdict

  • OvationCXM is generally considered a good choice for businesses seeking customer experience management solutions.

Why this product is good

  • Features
    OvationCXM offers a robust set of features designed to improve customer interactions and streamline the customer journey.
  • Usability
    The platform is user-friendly with an intuitive interface, making it accessible for a wide range of users.
  • Integration
    Offers easy integration with other business tools and platforms, enhancing its utility across different business processes.
  • Customer support
    Strong customer support is frequently mentioned as a positive aspect, ensuring users have the help they need when they encounter issues.

Recommended for

  • Businesses looking to enhance their customer service operations.
  • Companies that need a platform capable of integrating with existing business systems.
  • Organizations focusing on improving customer satisfaction and loyalty.

OvationCXM videos

BoomTown ROI | Video Review | Real Estate Lead Generation Websites| CRM | Real Estate Leads

More videos:

  • Review - When Should You Get Boomtown or Commissions Inc Into Your Real Estate Business?
  • Review - Overdue Doctor Who Review: Boomtown
  • Tutorial - Why CXMEngine - An Overview

zipForm Plus videos

zipForm Plus Brokerage Edition New FIle Review

More videos:

  • Review - zipForm Plus Training video - April 20, 2020

Category Popularity

0-100% (relative to OvationCXM and zipForm Plus)
Customer Service
75 75%
25% 25
Customer Experience
83 83%
17% 17
Support Automation
68 68%
32% 32
Customer Experience Management

User comments

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What are some alternatives?

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kvCORE - kvCORE is an online platform that helps the real estate businesses to run their entire enterprise through a single platform.

Skyslope - THE NEXT LEVEL IN Transaction Management. Our real estate broker software streamlines the transaction process, enabling smart brokers to focus on what matters most—growing their business.