Software Alternatives, Accelerators & Startups

HamaraCRM VS HubSpot CRM

Compare HamaraCRM VS HubSpot CRM and see what are their differences

HamaraCRM logo HamaraCRM

Smart Business Solutions

HubSpot CRM logo HubSpot CRM

Free CRM software for small businesses.
  • HamaraCRM Ready for growth
    Ready for growth //
    2025-05-12
  • HamaraCRM Call Center Solution
    Call Center Solution //
    2025-05-12
  • HamaraCRM Smart Business Solution
    Smart Business Solution //
    2025-05-12

Hamara CRM application provides a user-friendly, convenient, adaptable, and well-designed platform for professionals and organizational management. This application helps management to maintain their client details simply with zero effort. It provides many other features using which professionals and management can perform their tasks with a single click.

This application builds good communication between clients, professionals, and management with a complete report on client records and payments.

Hamara CRM is a powerful, user-friendly CRM solution designed for businesses of all sizes. It helps you manage client data, appointments, payments, communication, and support—all in one place. Ideal for healthcare, sales, and service teams, it offers features like WhatsApp integration, call tracking, analytics, ticketing, HR modules, and multi-location support.

With secure data handling, smart scheduling, and real-time insights, Hamara CRM streamlines your operations and boosts customer satisfaction.

  • HubSpot CRM Landing page
    Landing page //
    2023-06-08

HamaraCRM

$ Details
$12.0 / Monthly
Platforms
Web Platforms, Mobile Android
Release Date
2022 June
Startup details
Country
India
State
Telangana
City
Hyderabad
Founder(s)
Alkapally Komuraiah
Employees
1 - 9

HubSpot CRM

$ Details
freemium
Platforms
-
Release Date
-

HamaraCRM features and specs

  • Client Management
    Effortlessly manage client or patient records with Hamara CRM’s secure, centralized system. Access details, documents, and history instantly with customizable fields and timelines—no paperwork needed. Consolidates all client or patient data in a unified dashboard Tracks service history, interactions, and notes Allows secure document upload and access Enables advanced search and filtering across clients
  • Appointment Scheduling
    Make appointment booking stress-free for both staff and clients. Hamara CRM lets you offer feasible time slots, manage staff calendars, and even sync with follow-up modules for smarter scheduling. Displays real-time availability Links with each professional’s schedule Supports rescheduling and cancellations Sends automated booking confirmations
  • WhatsApp & Call Integration
    Connect directly with your clients. Hamara CRM integrates WhatsApp messaging and telephony to let you engage clients instantly — with templates, call logs, and automation. Sends messages via WhatsApp Logs and tracks call interactions Uses message templates for fast replies Supports Click-to-Call
  • Financial Performance Analytics
    The administrative department can easily track the payment details and modes of payment for clients, facilitating efficient financial management.
  • Meticulous Client Overview
    Professionals using this feature can view each and every detail of a client’s case history, aiding in comprehensive analysis.
  • Client Data Management
    This feature helps to maintain complete data of the client, ensuring all relevant information is accessible.
  • Client Follow-up
    This feature helps maintain complete data of the clients, making it easy to sort out client data with a particular search.

HubSpot CRM features and specs

  • Ease of Use
    HubSpot CRM is known for its user-friendly interface and simple setup process, making it accessible for users with minimal technical skills.
  • Free Plan
    HubSpot offers a free version of its CRM, which includes a variety of useful features suitable for small businesses or startups.
  • Integration Capabilities
    The platform supports a wide range of integrations with other software tools, including email marketing, social media, and customer support platforms.
  • Comprehensive Suite
    HubSpot CRM is part of a larger suite of marketing, sales, and service tools, allowing for seamless data flow and unified customer management.
  • Automation Features
    It offers robust automation capabilities, such as automated email chains and workflow creation, which can help streamline business processes.
  • Detailed Reporting
    The CRM provides detailed, customizable reporting features that help in tracking performance metrics and making data-driven decisions.

Possible disadvantages of HubSpot CRM

  • Cost for Advanced Features
    While the free plan is useful, access to more advanced features and deeper customization options requires upgrading to a paid plan, which can be expensive.
  • Complexity for Advanced Functions
    The platform can become complex and harder to navigate when trying to utilize advanced features, which may require a more significant learning curve.
  • Storage Limitations
    The free version has limitations on data storage and the number of contacts you can manage, which may not be sufficient for larger businesses.
  • Customer Support
    Some users have reported that the quality of customer support can vary, and prompt assistance might not always be available, especially for users on the free plan.
  • Customization Constraints
    While it offers various customization options, there are still limitations on customization compared to some other CRM solutions, which can be a drawback for businesses with very specific needs.
  • Email Restrictions
    There are restrictions on the number of emails that can be sent per day in the free plan, which might limit marketing campaign outreach efforts.

Analysis of HubSpot CRM

Overall verdict

  • HubSpot CRM is generally considered to be a strong choice for businesses looking for an all-in-one solution to manage customer relationships effectively. Its combination of usability, extensive features, and robust integration ecosystem makes it a popular option among companies of various sizes. However, some users mention that it can become expensive as you scale and add more advanced features, so it's essential to evaluate whether the paid features align with your business needs.

Why this product is good

  • HubSpot CRM is often praised for its user-friendly interface, comprehensive features, and strong integration capabilities. It offers a wide range of tools for sales, marketing, and customer service, all in one platform. The CRM is particularly favored for its free tier, which provides significant functionality without incurring costs, making it accessible for small businesses and startups. Additionally, the scalability of HubSpot CRM allows businesses to grow and add more advanced features over time, while the educational resources and support offered by HubSpot are extensive, helping users to utilize the platform effectively.

Recommended for

    HubSpot CRM is ideal for small to medium-sized businesses, startups, and even larger companies that want a scalable, easy-to-use CRM. It's especially suited for businesses that need to integrate marketing, sales, and customer service processes seamlessly. Companies that value strong educational resources and support, as well as those that need a CRM with a free tier option for testing and initial deployment, will find HubSpot to be particularly beneficial.

HamaraCRM videos

HamaraCRM Features Overview – Powerful CRM Software for Clinics, Ayurveda, Homeopathy & Herbal Businesse

HubSpot CRM videos

The Ultimate In-depth HubSpot CRM Demo

More videos:

  • Review - Introduction to HubSpot CRM
  • Tutorial - HubSpot CRM Review 🏆 (FREE) HubSpot Best Free CRM Tutorial Review👍🏼
  • Tutorial - How To Use HubSpot CRM | All-In-One FREE CRM Software for Small Business (HubSpot Tutorial)
  • Review - WATCH THIS BEFORE USING HUBSPOT! Hubspot CRM Review 2022 - BEST CRM Software?!
  • Tutorial - HubSpot CRM Tutorial for Beginners (2023)

Category Popularity

0-100% (relative to HamaraCRM and HubSpot CRM)
CRM
2 2%
98% 98
Sales
2 2%
98% 98
CRM Platforms
100 100%
0% 0
Sales Workflow
0 0%
100% 100

Questions and Answers

As answered by people managing HamaraCRM and HubSpot CRM.

What makes your product unique?

HamaraCRM's answer

HamaraCRM is an all-in-one, India-focused CRM that combines client management, healthcare tools, HR, and support systems in one secure and customizable platform. It’s easy to use, works with WhatsApp and SMS, supports multiple locations, and is available both as a cloud service and self-hosted solution.

Why should a person choose your product over its competitors?

HamaraCRM's answer

Because HamaraCRM offers everything in one place — client management, appointments, payments, HR, and support — all tailored for Indian businesses. It’s easy to use, affordable, works with WhatsApp and SMS, and can be customized to fit any industry.

How would you describe your primary audience?

HamaraCRM's answer

Our primary audience includes Indian clinics, healthcare professionals, small businesses, and service providers who need an easy, all-in-one CRM to manage clients, appointments, payments, staff, and communication — without the complexity or high cost of bigger CRM tools.

What's the story behind your product?

HamaraCRM's answer

HamaraCRM was born out of a real need faced by small businesses and clinics in India — the need for a simple, affordable, and powerful CRM that understands local workflows. Built by a team with years of experience in software and customer service, it was designed to bring all essential tools like client management, appointments, HR, payments, and communication into one easy platform. “Hamara” means “ours” — and that’s exactly what this CRM is: made for us, by us.

Which are the primary technologies used for building your product?

HamaraCRM's answer

HamaraCRM is built using PHP for the backend and MySQL for the database. The frontend uses Bootstrap for responsive design, with AJAX for smooth, reload-free interactions. It also supports integration with APIs for WhatsApp, SMS (MSG91, Twilio), email (SMTP), and secure data handling with encryption.

Who are some of the biggest customers of your product?

HamaraCRM's answer

HamaraCRM proudly serves a range of trusted clients across healthcare, services, and small business sectors. Some of our prominent customers include leading multi-speciality hospitals, diagnostic centers, and IT service providers in India who rely on us for client management, appointment scheduling, and support automation.

(Note: Specific client names can be shared upon request or with their permission for case studies.)

User comments

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Reviews

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HubSpot CRM Reviews

7 Best Personal CRM Systems in 2020
Hubspot CRM – the free plan includes some general features like form creation, email marketing, and reporting dashboards.
Source: zoowho.com
8 Best CRM for eCommerce Business in 2019
HubSpot is well-known for being an inbound marketing pioneer. With HubSpot CRM, you have the chance to master inbound marketing and gain solid ground in your particular eCommerce business segment. HubSpot enables you to build a foundation of trust with your potential and existing customers by helping you craft relevant and engaging that is on-brand. It’s a tool created...

What are some alternatives?

When comparing HamaraCRM and HubSpot CRM, you can also consider the following products

Microsoft Dynamics - Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.